We understand that sometimes the fit or color might not be quite right! If you’d like to exchange an item, here’s how you can do it:
📅 How to Exchange Your Online Order
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Online purchases can be exchanged within 30 days from the date of delivery.
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Exchanges are available only for the same item in a different color or size.
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Items must be unworn, unwashed, unaltered, and have their original tags intact.
🔁 How to Request an Exchange
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Register your exchange request here
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Select your preferred replacement item by choosing from the available sizes and colors for the same product. If your desired option is out of stock, you may opt for a different available variant or wait for a restock.
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Send your item back 📦 using the provided return label and instructions.
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Once we receive and verify the item, we’ll ship out the replacement 🚚 to your delivery address. You’ll receive a confirmation email with tracking details once your exchange has been processed.
⚠️ Important Notes:
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If the new size or color is unavailable, we will notify you of the next steps.
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Exchanges are only processed once per order—the replacement item cannot be exchanged again.
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If you need an exchange for multiple items, please ensure all items are registered in the same request.
🚫 Exclusions
The following items cannot be exchanged:
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Innerwear, jewelry, swimwear, accessories, lifestyle, and gift items.
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Items purchased at marked-down prices.
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Full-priced items bought with promo codes if the promo code terms state that exchanges are not allowed.
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Items received from giveaways or contests, which are subject to separate terms and conditions.
If you have any questions, our customer support team is happy to assist! 😊